Challenge & Objective
The Ports sought to implement a scalable fan engagement strategy capable of driving first-party audience growth, actionable retargeting opportunities, and qualified ticket lead generation—all with the ultimate goal of increasing ticket, sponsorship, and overall organizational revenue. A key priority was also creating connected sponsor activation opportunities that could elevate brand visibility and deliver measurable engagement across both digital and in-stadium fan experiences.
PRE-CAMPAIGN SNAPSHOT
- Limited Access to Qualified First-Party Fan Insights
- Lacked Scalable, Connected Way to Activate Brands Across Digital and In-Stadium Experiences
- Need to Convert Survey Responses Into Actionable Retargeting Campaigns
- Limited Ability to Capture Actionable Fan Data During Live Events